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Frequently Asked Questions

Is Doc's Joint & Muscle Rub safe?

Yes, Doc's Joint & Muscle Rub is safe! When used as directed, it has been proven to be remarkably safe. All ingredients in our products are used in accordance with FDA guidelines and all manufacturing procedures are in strict compliance.


How long will it take before I receive my order?

Orders are normally shipped the same day or 2-3 business days. Orders usually take between 5-10 business days. If you have not received your order within a week of placing it and have not heard from us, please contact us toll free at 1-877-207-3147 Ext. 103 or via email at

[email protected]

What happens after I place my order?

After you place your order, you will receive an e-mail order confirmation which will include your order number. We encourage you to save or print your e-mail order confirmation for your records. Another order confirmation e-mail will be sent once the item is shipped from our warehouse.


Need further help or have more questions?

Call us at 1-877-207-3147 Ext. 104 and we'll be happy to answer any question you may have. We are open Monday through Friday 9 AM to5 PM CST. If you are unable to reach us during these hours, please email us at [email protected]